1、打开软件，进入到主界面。

1、点击快兔出现app左上角菜单，进入个人中心→钱包→金→退还金。

2、金即可通过微信退还了，具体退还速度视微信而定，如果是使用信用卡支付的金，微信自动退还到信用卡内！快兔出行怎么使用、首先，通过互联网搜索快兔出行官方网站，通过扫描二维码的形式关注官方微信号，了解相关信息。

3、选取我要出行的按钮，找到APP下载的按键。

4、得到如下的页面，按下下载APP按钮到达应用商场，下载APP并准备下载使用。

5、使用前需要进行注册，输入手机号码，并获取验证码。

6、在设置对应密码后可以获得微信用户手机认证的150元礼券包。

7、使用车辆，快兔有锁单车有两种解锁的方式，一是扫描车身上的二维码，二是输入单车编码。

8、两种方法二选其一即可。

1、怎么办，客服电话打不通，在线等，急。

2、如题，上锁后，提示不在还车范围，可我明明在车旁边，再点修复按钮，又解锁了还是还不了，气的是客服电话，居然这么大的公司客服电话是假的，快兔太让我失望了。

4、开锁的时候输错编号一个数字，于是锁打不开却一直在计费，还车也还不了，不知道怎么办了，现在还在计费。

5、我也管不了车，真操蛋，一直计费。

6、我也还不了车。

1、点击快兔出现app左上角菜单，进入个人中心→钱包→金→退还金。

2、金即可通过微信退还了，具体退还速度视微信而定，如果是使用信用卡支付的金，微信自动退还到信用卡内！快兔出行怎么使用、首先，通过互联网搜索快兔出行官方网站，通过扫描二维码的形式关注官方微信号，了解相关信息。

3、选取我要出行的按钮，找到APP下载的按键。

4、得到如下的页面，按下下载APP按钮到达应用商场，下载APP并准备下载使用。

5、使用前需要进行注册，输入手机号码，并获取验证码。

6、在设置对应密码后可以获得微信用户手机认证的150元礼券包。

7、使用车辆，快兔有锁单车有两种解锁的方式，一是扫描车身上的二维码，二是输入单车编码。

8、两种方法二选其一即可。

9、上锁，使用完车辆时给车辆拉上锁。

10、需要注意的是，如果只是中途上厕所，短暂离开的话，可以只是上锁而不用按还车按钮，那么回来的时候就可以继续使用了。

11、还车，在上锁后。

12、就可以在APP上按还车的按钮，就可以完成租赁。

13、如果不按的话，就会一直计费。

1、亲，您好！您的问题我这边已经看到了，正在努力整理答案，稍后五分钟内给您回复，请您稍等一下！^-^。

1、我是海口的，看那到陆上有快兔出行，就充值了。

2、后来发现，快兔车很少，骑行很麻烦。

3、就申请退回充值，但快兔出行说，海南的不能退款。

4、岂有此理！客服推荐我使用快兔出租，说他们又投资了出租车。

5、谁知道，快兔出行是哪里的，我要投诉！告诫朋友们，千万不要给快兔出行充值，充值了，钱就收不回了！！！！。

6、一样我也是刚刚冲了100。

7、楼楼现在退你了吗。

8、打人工客服，可以退，刚试过，坐标北京。

9、一样！我也是充值了不能体现出去来！气死人！。

10、我充了200，当时是冲200送200，用了十几块，还有386元，今天打开一看，钱包里面只有86块。

13、垃圾公司。

14、我充了200，当时是冲200送200，用了十几块，还有386元，今天打开一看，钱包里面只有86块。

17、垃圾公司。

18、我冲了50送只用了2次。

19、现在南京街上已经没有快兔单车了，难道这充值的钱现在就不能提现？。

20、海口的也是半死不活了，退市迟早的了。

21、奶奶的赶紧跑啊金申请1个星期了还没退客服电话恶意搞成忙机，APP经常连不上他们服务器。

22、我里面还有74(充50送25)，想找他们退我钱没路子。

23、估计想跑路了这家公司。

24、我也退不出来金，还充值了50块，怎么办。

25、我也是海口的，我现在也打人工客服了，留了卡号，说是7日内退，不退的话大家就都给12315打电话投诉，肯定能退。

27、快兔，贵阳也一样，车子破的，坏的，到处都是。

28、就骑一次申请退款半年多了也不退。

1、快兔出行单车人工服务联系电话坐席、、(029-6186-3758)为了快速解决您的问题，办理APP退、押金,开关锁,无法登陆，无法收到短信等等业务。

2、现已开通人工坐席，为了更方便解决用户遇到无法处理的问题，谢谢！```````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````小蓝单车人工服务联系电话坐席、、(029-8818-6567)为了快速解决您的问题，办理APP退、押金,开关锁,无法登陆，无法收到短信等等业务。

3、现已开通人工坐席，为了更方便解决用户遇到无法处理的问题，谢谢！````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````。

4、退押金啊。

5、你们电话打不通！你这样讲诚信吗。

6、关不了怎么办。

7、复过押金车用不了。

8、临时停车，忘了锁车，车被人开车，如何办？费用在产牛一。

9、要零时锁车怎么就变成了还车。

10、临时锁车咋变成了还车了。

11、call零时锁车为啥会变成还车。

1、我也遇到这样的问题了，请问后是怎么解决的？。

1、小黄车-ofo共享单车ofo共享单车就是石家庄市民常见的小黄车，作为一款早来到石家庄的共享单车品牌，也早被石家庄市民所认识。ofo共享单车主要集中出现在石家庄各大校区附近，在市区范围内也有较多的投放，可以说石家庄市民可以在全市范围内均可找到ofo共享单车了。ofo共享单车需要交纳99元押金后才可以使用，使用费用普通个人是按照1元/小时的价格收取；若您是学生或教职工用户，则按照0.5元/小时的价格收取。ofo共享单车车身较轻，骑行起来也方便。ofo共享单车车身没有安装GPS定位功能，所以，在找车的时候会麻烦些。。

2、小绿车——酷奇单车酷奇单车就是市民常说的小绿车，也是来到石家庄较早的一款单车品牌。酷奇单车目前主要集中投放在城市中心区，在城市外围区域投放较少。另外，相较于ofo共享单车而言，其投放数量相对较少。酷奇单车需要交纳298元押金才可以使用，押金虽高些，但是使用价格要便宜不少，半小时才3毛钱，也就是一小时6毛钱，在各个单车品牌中是价格为实惠的。酷奇单车车身较轻，车身安装的定位功能可方便大家找车。。

3、小橙车-摩拜单车大家常说的小橙车实际是橙色和银灰色的摩拜单车，摩拜单车来到石家庄的时间相对较晚，但是其时尚的外形设计早已被大家所熟知。摩拜单车在石家庄各处均有投放，但是受到整体投放数量的限制，在您找车的时候会遇到些问题。摩拜单车需要交纳299元押金才可以使用，使用价格是半小时1元钱，使用价格相对较贵些。摩拜单车车体相对较重，一些女孩子可能就不适合骑行了，若您正处在减肥中，选择摩拜单车是很不错的。。

4、永安行单车永安行单车是一种黄色和蓝色组成的单车，来石家庄较晚但是因为大量投放而被大家所熟悉。永安行单车在石家庄的投放数量较多，大家可以轻易的在街道上找到他。永安行单车的押金是99元，但若您的芝麻平分在600以上的话，是可以不交押金就可以使用的。永安行单车的使用价格是1元/小时，和ofo单车的价格相同。永安行单车前面有一个车筐，可以方便的携带东西出行。。

5、快兔单车快兔单车实际上也是绿色，我们也可以称之为小绿车，这款单车来到石家庄的时间晚。快兔单车在石家庄的投放量，相较于ofo和永安行单车要少很多，主要投放点分布在石家庄中心区域内。快兔单车需要交纳299元才可以使用，使用价格和摩拜单车相同，均是每单小时1元钱。。

6、下载安装共享单车App完成实名认证等操作在手机中打开百度，输入”XXX共享单车官网“后点击”百度一下“。进入到共享单车官网后找到提示下载App的文字提示。点击下载并将其安装到手机中。打开App依次完成手机验证、押金支付、实名认证和钱包充值。。

7、开始使用和结束使用共享单车打开App，在首页地图上找到可用单车的位置。找到这辆单车后，通过扫描二维码或输入车牌号的方式获得开锁。开始骑行。到达目的地后，将单车选择合适的位置停放。拉下车锁后打乱车锁密码。打开App找到结束用车按钮并点击，完成费用支付后便可离开了。。